REFUND POLICY

Returns 

Our policy lasts 100 days. If 100 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must not be damaged.

Mattress Protectors and Encasements are exempt from being returned.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

- Any item is damaged or missing parts for reasons not due to our error

- Any item that is returned more than 100 days after delivery

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@huxberry.com.

Exchanges (if applicable) 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@huxberry.com and send your item to: Huxberry DMCC, DMCC, Dubai DU, United Arab Emirates.

Shipping 

To return your product, you should mail your request to: info@huxberry.com

You will not be responsible for paying for your own shipping costs - we will handle the shipping.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.